220004, Minsk, Kollektornaya Street, 11, Office 1 info@stu.by

Domestic services

The main tasks of the Association in this area are: 

  • development of plans and programs aimed at developing and improving the sphere of consumer services for the population;
  • organization of services for low-income strata of the population of Minsk on preferential terms, as well as services for certain categories of citizens with the use of discounts to current tariffs in the course of events to support the elderly, veterans, disabled people, large families;
  • coordination of work to create an inclusive environment in hotels;
  • organizing and holding professional competitions for industry specialists, fairs of consumer services within the framework of city events;
  • coordination of activities of business entities in the field of standardization, metrological support, certification of services, quality of manufactured products and services provided.

 

List of main documents regulating the activities of consumer services organizations

Legislative acts:

  1. Decree of the President of the Republic of Belarus of November 23, 2011 No. 7 "On the Development of Entrepreneurship".
  2. Law of the Republic of Belarus of January 9, 2002 No. 90-3 "On Protection of Consumer Rights".
  3. Law of the Republic of Belarus of May 10, 1999 No. 255-З "On Pricing".
  4. Law of the Republic of Belarus of July 18, 2011 No. 300-3 "On Appeals of Citizens and Legal Entities".
  5. Decree of the President of the Republic of Belarus of October 15, 2007 No. 498 "On Additional Measures for Dealing with Appeals of Citizens and Legal Entities".
  6. Decree of the President of the Republic of Belarus of July 24, 2014 No. 371 "On the Creation of the State Information Resource" Register of Personal Consumer Services in the Republic of Belarus".
  7. Decree of the President of the Republic of Belarus of October 16, 2009 No. 510 "On the Improvement of the Control (supervisory) Activities in the Republic of Belarus".
  8. Decree of the President of the Republic of Belarus of January 28, 2008 No. 43 "On the Activities of Organizations of Developers, Garage Cooperatives and Cooperatives Operating Car Parking".
  9. Decree of the President of the Republic of Belarus of March 29, 2012 No. 150 "On Some Issues of the Lease and Gratuitous Use of Property".
  10. Decree of the President of the Republic of Belarus of September 19, 2017 No. 337 "On the Regulation of the Activities of individuals".

Resolutions of the Council of Ministers of the Republic of Belarus:

  1. The rules of consumer services approved by Resolution of the Council of Ministers of the Republic of Belarus of December 14, 2004 No. 1590.
  2. Resolution of the Council of Ministers of the Republic of Belarus of 28.11.2014, No. 1108 "On Approval of the Regulations on the State Information Resource" "Register of Household Services in the Republic of Belarus".
  3. Resolution of the Council of Ministers of the Republic of Belarus of October 30, 2013 No. 944 "On Approval of the Regulations on the Procedure for the Provision of Services for the Maintenance and Repair of Vehicles in Workshops Located in theTerritory of Garage Cooperatives."
  4. Resolution of the Council of Ministers of the Republic of Belarus of March 16, 2005 No. 285 "On Some Issues of Organizing Work with the Book of Comments and Suggestions and Introducing Changes and Additions to Some Resolutions of the Council of Ministers of the Republic of Belarus".
  5. Resolution of the Council of Ministers of the Republic of Belarus and the National Bank of the Republic of Belarus of July 6, 2011 No. 924/16 "On the Use of Cash-Desk Equipment, Payment Terminals, Automatic Electronic Devices, Vending Machines and on the Rreceipt of Cash, Bank Plastic Cards as a Means od Settlements on the Territory of the Republic of Belarus in the Sale of Goods, Performance of Work, Provision of Services, Implementation of Activities in the Field of Gambling, Lottery Activities, Conducting Interactive Games."
  6. Resolution of the Council of Ministers of the Republic of Belarus of February 17, 2012 No. 156 "Unified List of Administrative Procedures Carried out by State Bodies with Regard to Legal Entities and Individual Entrepreneurs".

Regulatory Legal Acts of the Ministry of Trade (antimonopoly regulation) of the Republic of Belarus:

  1. Decree of the Ministry of Trade of the Republic of Belarus of May 17, 2007 No. 36 "On the Establishment of Regulatory Deadlines for the Provision of Certain Personal Consumer Services to the Population and Recognition of Certain Regulatory Legal Acts as Invalid".
  2. Resolution of the Ministry of Trade of the Republic of Belarus of November 4, 2009 No. 49 "On Approval of the List of Documents for Provided Household Services that Must Be Held by a Legal Entity, an Individual Entrepreneur".
  3. Decree of the Ministry of Trade of the Republic of Belarus of July 20, 2015 No. 21 "On the Establishment of Forms of Documents Necessary for Maintaining the State Information Resource" Register of Household Services in the Republic of Belarus ".
  4. Decree of the Ministry of Trade of the Republic of Belarus of November 28, 2014 No. 38 "On Establishing the Form of the Certificate of Inclusion in the State Information Resource" Register of Household Services in the Republic of Belarus".
  5. Decree of the Ministry of Trade of the Republic of Belarus of September 14, 2011 No. 39 "On Approval of Standard Instructions on Labor Protection for the Embroiderer, Cutter (designer-cutter), Headdress Designer, Tailor, Cutter, Seamstress, Furrier-Cutter".
  6. Decree of the Ministry of Trade of the Republic of Belarus of December 2, 2009 No. 51 "On Approval of Standard Instructions for Labour Protection when Performing Work on Dry Cleaning Articles, Dyeing Articles and Washing Clothes in Consumer Services Organizations".
  7. Decree of the Ministry of Trade of the Republic of Belarus of December 30, 2009 No. 53 "On Approval of Standard Instructions for Labour Protection for a Shoemaker in Shoe Repair, on Individual Shoemaking in Consumer Services Organizations".